Q1: I'm not sure if this shock absorber fits my motorcycle. How can I check compatibility?
A: Just send us the eye-to-eye length, spring diameter, and your vehicle type. We'll help recommend the closest match or customize one for you.
Q2: What's the difference between your gas-filled shock and a regular one?
A: The nitrogen gas helps reduce heat and prevents oil foaming, so the damping stays stable even during long rides or rough terrain.
Q3: Do you accept small trial orders before bulk purchasing?
A: For standard shock absorber models, we generally keep inventory to support small trial orders. However, availability may vary based on stock status, and some sizes may require a short production lead time. For customized models, MOQ and lead time will depend on the specific design and specifications.
Q4: Do you provide samples for performance testing before bulk order?
A:Yes. Sample orders are welcomed. We want you to test the shocks under real conditions first — especially for new model development or racing applications.
Q5:What is your typical delivery time?
A:
1.In-stock items: Ship within 1–7 days after order confirmation.
2.Bulk orders (standard models): Usually delivered within 20–45 days, depending on the order quantity and production schedule.
3.Customized models: Delivery time is subject to design complexity and material availability; we will confirm the timeline after reviewing your specifications.
Still have questions or specific needs?
Let us know your project details, and we'll reply within 12 hours with tailored suggestions or specs.